60% Seats to Be Free on Flights
In a major move, the Indian government has directed airlines to provide at least 60% of seats on every flight without extra charges. The decision aims to reduce hidden costs and make air travel more accessible for passengers.
Previously, only a limited number of seats were available without selection fees, leading to frequent complaints from flyers.
Families and Groups to Sit Together
Airlines must now ensure that passengers booked under the same PNR are seated together. Preference will be given to adjacent seating, making travel more convenient for families and groups
Focus on Transparency and Passenger Rights
The government has also issued broader guidelines to improve passenger experience. Airlines are required to clearly display passenger rights across websites, apps, and airport counters.
Policies for carrying pets, sports equipment, and musical instruments must be transparent and passenger-friendly. Strict rules will also apply in cases of delays, cancellations, and denied boarding.
Why This Decision Matters
The reform targets rising concerns over extra charges, especially seat selection fees. By enforcing fair access and transparency, the government aims to standardise airline practices across India.